Product Manager
Kochi, KeralaUpdated 10 days ago
Description
- Create, plan and ensure effective execution of the joint marketing activities with partners
- Setting up new channel partners and overseeing the on-boarding process.
- Responding to customer queries in a timely and accurate way, via phone, email or chat.
- Identifying customer needs and helping customers use specific features.
- Analyzing and reporting product malfunctions.
- Promote the company’s products/services addressing or predicting clients objectives.
- Providing Demo on the products and services to Clients.
- Monthly reporting on sales KPIs within channel partners.
- Collecting reports and tracking results in a timely manner.
Skills Required
- Outgoing candidate with great written communications skills.
- Excellent interpersonal skills, an ability to negotiate with internal stake holders.
- Addressing customer service issues raised by the channel partner with a well- defined ETA.
- Build long-term relationships with new and existing customers.
Note: This Job is a direct requirement for one of Sparken Labs' Clients