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Product Manager

Kochi, KeralaUpdated 10 days ago

Description


  • Create, plan and ensure effective execution of the joint marketing activities with partners

  • Setting up new channel partners and overseeing the on-boarding process.

  • Responding to customer queries in a timely and accurate way, via phone, email or chat.

  • Identifying customer needs and helping customers use specific features.

  • Analyzing and reporting product malfunctions.

  • Promote the company‚Äôs products/services addressing or predicting clients objectives.

  • Providing Demo on the products and services to Clients.

  • Monthly reporting on sales KPIs within channel partners.

  • Collecting reports and tracking results in a timely manner.

Skills Required


  • Outgoing candidate with great written communications skills.

  • Excellent interpersonal skills, an ability to negotiate with internal stake holders.

  • Addressing customer service issues raised by the channel partner with a well- defined ETA.

  • Build long-term relationships with new and existing customers.

Note: This Job is a direct requirement for one of Sparken Labs' Clients